Terms & Conditions — Medora Life

Last Updated: February 2026

Welcome to Medora Life. By using our website and purchasing products, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Medora Life is an online marketplace offering high-end and mid-range home medical devices through authorized distributors. All products sold are original, with warranty and service provided by the manufacturer’s authorized centers unless stated otherwise.

2. Product Use

• Our products are designed for home use only.
• Using the device does not replace professional medical advice. Always consult your healthcare provider before starting or changing any treatment.

3. Product Warranty & Service

• Most products include official warranty and after-sales service through the brand’s authorized service center.
• Some manual or simple devices may not require a warranty; check product details.
• Warranty is void if the device is mishandled, opened, or repaired by unauthorized technicians.
• Warranty does not cover silicone, plastic parts, or consumables unless stated.
• Keep your original invoice as proof of purchase for warranty claims.

4. Spare Parts

Spare parts are available through the authorized distributor only. Contact us for guidance.

5. Orders & Payment

• We accept multiple payment options depending on your location, including online payment and cash on delivery.
• All payments are processed securely via trusted payment providers.

6. Shipping & Delivery

• We provide fast and reliable shipping through trusted and authorized carriers.
• Delivery times may vary depending on your location.
• You are responsible for providing the correct shipping address.

7. Returns & Exchanges

• You may return or exchange products within 14 days if they are unused and in the original packaging.
• Return shipping fees are paid by the customer.
• Contact our team for instructions before sending items back.

8. Intellectual Property

All content on the Medora Life website, including images, text, and product descriptions, is the property of Medora Life or its partners and may not be copied or used without permission.

9. Liability

Medora Life is not responsible for:

• Misuse of products
• Injuries resulting from improper use
• Delays caused by shipping carriers
• Damage due to unauthorized repairs

10. Contact Us

For inquiries, support, or complaints, you can reach us via:

• Phone / WhatsApp: 01066104344
• Email: info@medoralife.net

By using Medora Life services, you acknowledge and accept these terms.